This is an exclusive plug-in service from Striker’s board, creating a virtual handset for enterprises to easily connect with its potential clientele. Adopted by few of the most advanced and customer experience oriented organizations: this service takes the customer convenience a notch higher. A form of digital communication, it requires the customer to only click a button in order to connect with the organisation in real time.The technology enables a consumer to browse in various platforms like Emails, Websites, Apps, SMSsthen click on a link that will automatically “call” the call center, putting the consumer in touch with a live agent.

Moreover, the application also enables the agent and the consumer to browse through the website together, with the agent acting as the guide.